Consumer Products and Services Financial Services Healthcare Insurance Manufacturing Telecommunications


The entire telecom industry is feeling the pinch of higher customer acquisition and retention costs, higher operating costs, erosion of Average Revenue Per User, increasing traditional and non-traditional competition, and an ever-expanding list of regulatory requirements. While your team knows telecom, ERP and ERP knows Operations Support Systems/Business Support Systems (OSS/BSS), Mobility, and Core Telecom technologies that can help transform your current application environment to grow ARPU and expand network efficiency.

We deliver a full suite of eTOM-based Fulfillment, Assurance, and Billing (FAB) services to streamline back-office functionality, improve time-to-market with new products, and enhance customer service. Our solutions and services are designed within the full range of telephony protocols for OEMs to successfully build, test, customize, and support the best products for service providers to offer to their end users. In addition, our worldwide applications team works within a stringent SEI CMMI Level 5 quality process framework for software product engineering. Few industries rely on business alliances for success more than telecommunications. Let's get connected to help build your value chain.

Mobility Solutions

Engineering and software quality assurance (SQA) services
Carrier and field testing services

Solutions for the Telecommunications Industry

In today's dynamic telecommunications industry, telecom service providers (TSPs) face constant challenges. While striving to speed next-generation products to market and meet consumer demand, they must also support existing services and deal with issues of convergence and consolidation. Both TSPs and independent software vendors (ISVs) continuously seek alternative operational models that will keep expenditures low and revenues strong.

Our Expertise
In successful engagements worldwide, ERP and ERP has helped telecom firms reduce the complexity of information technology and expedite its benefits organization-wide. We help TSPs and ISVs improve their business processes for bringing new products and services to market, thereby lowering operational costs, increasing revenues, and growing market share. And through a global delivery model that leverages both on- and offshore resources and employs proven methodologies and best practices, we provide solutions that meet customers' specifications, budgets, and delivery schedules—and meet or exceed their expectations for quality and value.

Our services are designed to provide telecommunications companies innovative solutions in core operational functions from a single source with accountability from initial design to implementation and maintenance. Our SEI CMMI Level 5 quality process framework ensures that solutions consistently meet or exceed our customers' expectations.